ICCS Ltd is undertaking a mass recruitment process to extract potential service people and place them on important designation among all tiers of the organization. It has planned to recruit 200-300 skilled employees every month. ICCS is hiring for various process domains such as customer service, business acquisition, customer satisfaction survey and customer engagement processes.
Commenting on the plan, Divij Singhal, CEO, ICCS said “We consider our employees as core assets of the organization. Every employee is a key contributor towards organizational growth. Job seekers who come with an ownership approach are welcomed at ICCS Ltd.”
ICCS would be looking to hire talent from premier institutes who are problem solvers and can be a part of ICCS’s functioning approach and growth story. ICCS will be investing in innovative solutions for its clients and would be open to meet talent that can add value to the business. These will majorly be for verticals like Business Development, Business Excellence and Finance vertical. Institutes- IIMC, XLRI, IMI, and IMT will be the preferred choice of institutes for recruitment drives.
ICCS Ltd is partnering with its clients in an innovative approach to provide efficient and cost-effective solutions. As a company, ICCS grew from 1000 to 2000 plus at various levels. In the year 2015 it added 4 major clients of different domains, which contributed doubling its headcount. Support level hiring in call center industry is driven by entry level headcount. Currently, ICCS has 2200 plus strong employees in domains like Finance, Business Development, Training & Quality, HR, IT, Admin, Business Excellence and Operations (Operations count is 80% of our total pool of manpower).